A team I worked with had been stuck on the same collaboration issue for months. Lots of complaints, reports, and memos, but the conversation kept looping back. Too many dependencies. Too many familiar stories. So instead of holding another meeting where people would just repeat what they already knew, I asked them to draw how they saw collaboration across departments. With limited time, people went straight to the essence. Their sketches revealed, synthesized and communicated

In the 1990s, Harvard professor Amy Edmondson made a surprising discovery. She was studying medical teams and expected the best ones to...

When I was 8, I unexpectedly won 3rd place in a citywide poetry contest as the youngest winner. Yet, after being featured on national TV,...